01
Repair order tracking
Follow every RO from assignment to completion with clear status and ownership.
Built for automotive service teams
Every repair order. One clear workflow.
RoTracker keeps advisors, technicians, and shop leaders connected from customer write-up through final closeout—with built-in technician tools and optional Tech Pro AI assistance.
✓ Live RO status
✓ Built-in messaging
✓ Shop-wide reporting
✓ Tech Pro AI
Shop overview
Live workflow
Open ROs
18
Hours today
42.6
Completed
12
Daily shop progress72%
RO 68421
Diagnosis in progress
Open
RO 68418
Ready for advisor review
Ready
RO 68409
Customer approved
Active
A better-connected shop
Faster handoffs
Clear accountability
Complete records
One connected platform
Less chasing. More productive work.
RoTracker gives the whole shop a shared view of the information that keeps repair orders moving.
02
Technician performance
Track labor hours, pay types, productivity goals, and weekly performance in real time.
03
Advisor communication
Keep job-specific conversations attached to the repair order where they belong.
04
Customer information
Keep essential customer and vehicle details organized for the people who need them.
05
Quotes and invoices
Create professional documents from the same information already stored with the job.
06
Complete shop archive
Search closed ROs and maintain a dependable record for shop leadership and reporting.
07
RT AI documentation
Build polished 3 C's stories and improve repair notes without losing the technician's original meaning.
08
AI diagnostic research
Research codes, diagnostic direction, and labor-time planning with source-backed Tech Pro assistance.
09
Technician toolbox
Use VIN and safety lookup, fluid and torque specs, compression, injector-flow, inspection-photo, and final-QC tools.
See RoTracker in action
A complete technician workspace
Explore the screens technicians use to document repair orders, track performance, build quotes, schedule work, and keep every detail organized.
8 product views
Technician Dashboard
Log repair activity and see weekly hours, RO totals, pay types, and progress at a glance.
Repair Order History
Search completed work by RO, customer, vehicle, date, pay type, or repair notes.
Customer Quotes
Build clear parts-and-labor estimates and keep recent quotes ready to edit or print.
Technician Toolbox
Access quick notes, inspection photos, final QC, diagnostic worksheets, and vehicle references.
RT AI Assistance
Turn technician findings into polished repair stories and research diagnostic direction.
Scheduling Calendar
Plan customer appointments and personal events in the same technician workspace.
Personalized Settings
Set labor goals, pay periods, display preferences, and the workspace accent color.
Complete Repair Record
Bring customer and vehicle details, labor lines, technician notes, inspection photos, diagnostic results, and final QC together in one record.
Simple pricing
Choose the plan that fits your workflow
Start free with essential RO tracking, unlock the complete technician workflow, add Tech Pro AI, or connect your entire shop.
Free
Essential repair-order tracking for technicians getting started with RoTracker.
- 75 unique repair orders per month
- Rolling 30-day repair history
- Weekly hours, total ROs, and today's hours
- Weekly hours and repair-order pie charts
- Create, edit, view, and delete recent ROs
Tech
Essential tracking and workflow tools for individual automotive technicians.
- Track repair orders and labor hours
- Unlimited ROs and complete repair history
- Weekly, pay-period, and all-time statistics
- Set personal productivity goals
- Customer calendar with vehicle details and personal events
- Weekly, monthly, and yearly printouts
- Create professional customer quotes
- Built-in vehicle and technician tools
- CSV export and paid-member referrals
Tech Pro
Everything in Tech, plus RT AI tools for documentation, research, and planning.
- Everything included with Tech
- RT AI 3 C’s story builder
- AI repair-note improvements
- Diagnostic and code research
- AI labor-time planning ranges
Shop
A connected repair order workflow for your entire service department.
- Unlimited technician accounts
- Unlimited advisor accounts
- Dedicated advisor portal
- Shop administration and management
- Archived repair orders and job information
- Technician and advisor communication
- Global-admin AI access controls
| Feature | Free | Tech | Tech Pro | Shop |
|---|---|---|---|---|
| Repair orders | 75 unique ROs/month | Unlimited | Unlimited | Unlimited |
| Repair history | Rolling 30 days | Complete | Complete | Complete shop archive |
| Weekly hours, total ROs, today’s hours, and weekly hours/RO charts | Included | Included | Included | Included |
| Pay-period and all-time statistics | Not included | Included | Included | Included |
| Customer calendar with vehicle details and personal events | Not included | Included | Included | Included |
| Quotes | Not included | Included | Included | Included |
| Technician and vehicle tools | Not included | Included | Included | Included |
| Reports, printing, and CSV export | Not included | Included | Included | Included |
| Paid-member referral rewards | Not included | Included | Included | Not applicable |
| RT AI 3 C’s, note improvement, research, and labor planning | Not included | Not included | Included | Admin-controlled |
| Advisor portal and shop communication | Not included | Not included | Not included | Included |
| Shop administration and team accounts | Not included | Not included | Not included | Included |
Free requires no payment information. Paid subscriptions are billed through Stripe monthly or yearly. Global-admin complimentary upgrades cannot reduce a customer below their active paid plan.
The RoTracker workflow
From write-up to closeout
A straightforward process that keeps everyone working from the same information.
STEP 01
Create the RO
The advisor enters the customer, vehicle, complaint, and job details.
STEP 02
Assign the technician
The right technician receives the repair order and begins the work.
STEP 03
Track and communicate
Hours, notes, updates, and messages stay connected to the job.
STEP 04
Close and archive
The completed RO is preserved for future search, reporting, and reference.
Ready to bring your shop workflow together?
Contact RoTracker for account access, shop onboarding, pricing, or platform questions.
